Airfare Daily Deals eCigarettes Eyeglasses Hotels Jewelry Online Backup Online Dating Online Printing Online Tickets Skin Care Textbook Rentals Vitamins Web Hosting Weddings
Get reviews, comparisons, and deals for popular retailers and brands
SEARCH
Health & Medical Advice Rankings Q&A Coupons Reviews Comparison Grid Directory Articles
Ask a Question about Health & Medical Advice

American Well vs HealthTap vs Doctor On Demand: Price, Features & Policies Compared

These three online telehealth services all offer great medical advice and help in all fields of both medical and mental health issues. American Well lists their prices clearly and offer telephone, desktop or mobile apps for a consultation. HealthTap has over 100,000 doctors listed that you can choose from for medical answers on call 24/7. You can ask a doctor a question for free or join their Prime service. Doctors on Demand, also offers online medical help and includes a large list of psychology and psychiatric issues they can help with.
Covered in this report
American Well — Best Features
American Well is accredited for online patient consultants by the American Telemedicine Association.
American Well has the most affordable prices listed.
Best for: Patients in need of a consultation at an affordable price.
HealthTap — Best Features
HealthTap is currently offering a free trial.
They have over 100,000 doctors listed on their website to help with medical and mental issues.
Best for: Patients that are looking for a quick answer for their medical issues for free.
Doctor On Demand — Best Features
Doctor on Demand has an entire section dedicated to pediatric care.
They also have lactation consultants for new mothers.
Best for: Patients looking for clear prices for all types of medical issues.
Review

American Well

American Well (Amwell) is located in Boston, MA and is accredited for online patient consultants by the American Telemedicine Association. They allow you to talk to a doctor at any time of day or night, 7 days a week for numerous medical conditions. Patients have the choice of talking to them via phone, internet or mobile app.

How American Well Works

American Well will connect you with board certified doctors using your phone, tablet, or computer any time of day or night. To begin using American Well, patients will be required to do the following:

  • Enroll: Create an account, which is easy and fast. Your information will be stored securely for all future visits.
  • Choose: You will then be able to choose a doctor that best fits your medical condition and question. American Well will show you a list of doctors, their experience and their ratings.
  • Visit: Once you choose a doctor, you can them talk to them via video, phone or internet about your health situation.
  • Pharmacy: If you are in need of a prescription, you can then choose a pharmacy of your choice to have it delivered to.

Most doctor visits at American Well usually take about 10 minutes, but you can add more time if needed. These board certified doctors can review your history, answer your questions, diagnose your medical issue, treat your condition and if needed, prescribe over-the-counter medication.

More and more health insurance companies are now accepting telehealth costs. American Well lists the following health insurance companies that now cover all or some of telehealth costs:

  • United
  • Anthem
  • Highmark
  • Many Blue Cross Blue Shield plans

American Well Services and Medical Conditions

American Well offers help and diagnosis with many health conditions including:

  • Urgent care: Sinus infection, back pain, bronchitis, vomiting, diarrhea, flu, pink eye, fever, headache, rashes, sore throat, allergies, asthma, UTI and more.
  • Online therapy: Anger management, divorce, eating disorders, depression, PTSD, panic attacks, substance abuse, anxiety, couples therapy, sleep disorders and much more.
  • Nutrition counseling: Weight loss, digestive disorders, food allergies, vegetarian/vegan diets, sports nutrition, pediatric nutrition, gluten free, diabetes and much more.
  • Online psychiatry: Anorexia, bulimia, anxiety disorders, OCD, PTSD, bipolar, depression, panic attacks, substance abuse, cognitive disorders, psychosis and more.

Each section has a map of the United States that shows which states offer telemedicine, make sure you check the map out. They are expanding to include many more states, especially in the online psychiatry field.

American Well Fees

American Well lists the following fees:

  • $49 or less per visit for urgent care
  • $95 or less for online therapy
  • $25 or less for diet and nutrition

HealthTap

HealthTap is an online telehealth company that offers patients access to thousands of doctors. Their Doing Good scales states that so far they have answered over 5 billion questions, have 100,000 doctors in their network and has saved 23,552 lives.

HealthTap Services

Their mission is to help people live healthier, longer and happier lives. HealthTap’s website includes hundreds of articles to help you with any medical condition. You can browse by a medical condition and doctor’s specialty and they are listed alphabetically. Once you select a medical condition, you will then see many more topics just for that field with articles.

Their list of medical conditions is very impressive. With 100,000 doctors available to answer a question, their list of medical topics starts at ADHD and autism and goes to wound care.

There will then be a list of doctors you can ask a question about a medical condition in the area you selected. You can also sign up with HealthTap Prime and talk to a doctor live online.

HealthTap Fees

HealthTap free service is for short answers from doctors. There HealthTap Prime service as compared to the free service is as follows:

 

Unlimited doctor consults 24/7

One doctor consult now

Brief educational answers

Price per consult

$99 per month **

$99 each

Free

Average response time

2 minutes

2 minutes

1-2 days

Availability

24/7

24/7

 

Doctor on call

Top US licensed doctor on call

Top US licensed doctor on call

Any or our top 70,000 doctors

Question length

Unlimited

Unlimited

150 characters

Live consults by video or voice chats

Yes

Yes

No

Advice, diagnosis, treatment, second opinions, referrals

Yes

Yes

No

Prescriptions to your home or local pharmacy

Yes

Yes

No

Attach photos, documents, tests and full health records

Yes

Yes

No

** For a limited time, HealthTap is offering a free trial.

Doctor On Demand

Doctor On Demand is also a telehealth website that can help with your medical questions. They provide fast, easy and cost-effective access to some of the best doctors in the United States.

Considering it can take up to three weeks to just to see your doctor and an average of 25 days to see a psychiatrist or psychologist, they can be very helpful. In addition to board-certified physicians, they now offer access to licensed psychologist. They make it easy to see a doctor from the comfort of your own home.

Doctor On Demand Services

Doctor On Demand is easy to use and their website is simple to understand. They offer video visits with a doctor for many types of medical conditions. The top medical issues they treat include:

  • Cold and flu
  • Sore throat
  • UTIs
  • Skin issues and rashes
  • Diarrhea and vomiting
  • Eye issues
  • Sports injuries
  • Travel illness
  • Smoking cessation

Doctor On Demand also has a great list of available doctors for pediatric conditions including:

  • Pediatric triage
  • Cold and flu in children
  • Skin and rashes

They point out that they cannot treat sudden medical issues and chronic conditions. For those types of pediatric problems, you must see your local doctor.

In addition the above specialties, Doctor On Demand provides help with psychology and psychiatric issues such as the following:

Doctor On Demand Fees

Doctor On Demand has different fees for which type of medical condition you need help with. Their fees are as follows:

  • Psychology: $79 for 25 minutes and $119 for 50 minutes
  • Psychiatry: $229 for a 45 minute initial visit and $99 for 15 minute follow up visits.
  • Medical: A $49 fee for each visit.
  • Pediatric: $49 fee for each visit.
  • Lactation consultants: $40 for a 25 minute visit and $70 for a 50 minute visit.

Doctor On Demand states in their policy that there is no subscription or hidden fees.

Policies

These companies, American Well, HealthTap and Doctor on Demand cannot prescribe any type of controlled substance. All of their policies state that for all emergencies, you must call 911 or go to your doctor or a hospital.

Need an answer?
Get insightful answers from community-recommended
experts
in Health & Medical Advice on Knoji.
Would you recommend this author as an expert in ?
You have 0 recommendations remaining to grant today.
Comments (0)
ABOUT THIS CONSUMER REPORT
RELATED OFFERS & COUPONS
American Well Coupons
HealthTap Coupons
Doctor On Demand Coupons
Top Related Deals
Today Only - Buy One Get One 50% Off Site Wide @ Perfumania
Activate Coupon
Get 25% Off On Personal Diet Coaching Program @ Dukan Diet US & Canada
Activate Coupon
$66 off $250 or more @ Medifast Diet
Activate Coupon
30% OFF + Free Shipping @ GlassesUSA
Activate Coupon
Free 28-Piece Deluxe Makeup Box with Orders Over $75 + Free Shipping @ Elizabeth Arden
Activate Coupon
RELATED ARTICLES